ekzo
By industry · Energy & utilities

A low-code platform for energy and utilities

Manage networks, assets and customers in one window: meter readings, outage requests on a map and billing reconciliation — without paper rounds or calls to dispatch.

Industry landscape

What utility and management companies are up against

Many assets and customers, yet processes stay manual.

Readings are collected by hand
Meter readers record readings manually — slow and error-prone.
Billing is fragmented
Billing, 1C and accounting systems run separately — data is reconciled by hand.
Outage tickets are slow
A ticket travels through a dispatcher by phone — the crew can’t be reached.
No unified network picture
Asset and network status isn’t visible on a map in real time.
Process map

Typical scenarios for energy and utilities

Processes are assembled on the platform around your networks and assets — pick a tab to see the flow.

Accepting meter readings from customers and passing them to billing.

1Reading→
2Check→
3Transfer→
4Billing
Effect: Fewer manual-entry errors
Integration without replacement

Connect to 1C, billing and industry systems as-is

The platform connects to billing and accounting systems, dispatch services and industry data-exchange systems through their APIs — Registry reads existing data without changing its structure and stores network and asset geodata, while Relay brings exchange to a single format.

Systems & services
1C
Billing
Dispatch
Industry data exchange
Orchestration layer
Ready accelerators

Process templates for a fast start

Typical energy and utilities scenarios assembled on the platform and tailored to your networks — no development from scratch.

Meter reading intake
Collecting meter readings from customers.
Outage tickets
Accepting a ticket, assigning a crew and tracking the repair.
Network inspections
Scheduled asset rounds with status logged on the map.
Customer inquiries
Intake and resolution of billing and service-quality inquiries.
Billing reconciliation
Reconciling readings and charges with the billing system.
Network reporting
Summary metrics across assets, networks and outages.
Security & compliance

Built for industry requirements

The platform is designed to meet security and accounting team requirements.

Russian OS & DBMS
Runs on Astra Linux, RED OS, ALT Linux; PostgreSQL, including Postgres Pro from the domestic software registry.
GOST electronic signature
Signing documents with customers and partners with a GOST R 34.10-2012 e-signature.
Self-hosted, isolated environment
Deployed on-premise or inside the company’s closed network — data never leaves the perimeter.
Roles, access and audit
Role-based access control and a full action log for security teams.
Business impact

Industry case

Outage ticket processing
hoursminutes
Meter reading collection
meter readersself-service portal
Billing mismatches
regularalmost none
A utility company running several network sites across a region

Outage tickets went through a dispatcher by phone, and readings were collected by meter readers. With a solution built on Ekzo Platform tickets are assigned automatically, and assets are visible on the map in real time.

— Technical DirectorIllustrative example

Discuss the solution architecture with an industry expert

We’ll review your current processes, show similar cases in Energy & Utilities and propose an automation roadmap.